Pleasure Brands Help Center

Do you sell replacement chargers?

We're sorry, not yet. But maybe we will in the future!
Do Pleasure Brands products carry a consumer warranty?

Yes! All rechargeable products have a 1-year manufacturers warranty with proof of purchase.
How can my business become a Pleasure Brands Authorized Retailer?

It's easy! Email info@Pleasurebrands.net or call us at 734-414-0010 to get your account set up and we will help you take it from there!
Do you have marketing materials and imagery for your products?

Yes we do! On each items product page, there is a link under the Image Downloads tab where you can get high resolution and lifestyle images for your marketing needs.
Are your products waterproof?

We use the IPX rating system to categorize which toys are splashproof, waterproof, and water resistant. You can find each items specific IPX rating under the Specs tab. Here is a breakdown of the IPX ratings available IPX0 - No protection IPX1 - Only from water drops for 10 minutes IPX2 - Survive water drops tilted at 15 degree angle IPX3 - Water sprays up to 60 degrees IPX4 - Splashproof, water splashes from any direction (sweat-resistant) IPX5 - Splashproof, slight water jets by a 6.3mm nozzle IPX6 - Splashproof, Powerful water jets at any angle by 12.5mm nozzle IPX7 - Waterproof, full water immersion up to 3ft for 30 minutes IPX8 - Submersible, fully immersed in water above 3ft indefinitely.
What is your Wholesale return policy?

We accept returns on defective merchandise withing 90 days of invoice date for domestic (USA) orders.

Pleasure Brands Help Center

Have a question? We are happy to help.